Retail Rants

The Customer is Always Right

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You have to love the customers who can NEVER find their size on the floor, & then can magically fit what’s on the mannequin. So you being the great associate that you are, you climb up, take off the arms and/or legs & hands off the mannequin and then proceed to take the small or extra small garment off and hand it over to the customer. (With a smile)

The customer then proceeds to the fitting room, and in less than 10 minutes the customer speed walks out (empty handed nonetheless) and strolls right out the door. There are a number of things that could’ve happened between the time they got to the fitting room, and the swift exit strategy of walking out the door. 

Customers point of view:
1. I love that sweater! That color will look good on me, I NEED IT!
2. I probably can’t fit a extra small but you never know until you try. Hell, it looks like it runs big anyway!
3. You ain’t doing no work anyway, get up there and TAKE THE CLOTHES off the manichean! 

Associates point of view:
1. You better buy this damn sweater!
2. Awww this will look great on you!
3. I hope this is NOT for you.

Motto here: The customer is Always Right

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8 Comments

  • Krystal Ingram

    It seems like the cutest dresses are on the mannequin and for some reason I can never seem to find that one super cute dress on the rack!

    • admin

      Let me let you in on a little secret…..they always but the cutest outfits on the mannequins 😂😂 They know how to get those items out the door. Big facts! Women HATE trying on clothes, so its sooo much easier to look at the mannequin & judge rather or not they like it OR if they actually want to buy it. I promise you at some point we had your size it just right before you got there! 😕

  • Bydie

    A lot of times, the customer is wasting the Associates time! 😂 another thing that could happen, #4 A seam was busted!…but great customer service skills!

  • Glen Wimbish

    Mannequins and customer who wants the item off it are the devil lol you know how hard it is to dress and undress them sometimes. This lady had me take this sweater off this mannequin and had THEE NERVE to part her lips and say “oh this sweater looks like it’s been stretch out… NEVERMIND!” The dirty looks I gave..lol only reason customers are right is because of corporate

  • V3Artisans

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